.png)
Effective Date: 01/01/2026
At My Favorite Therapists, we are committed to protecting your privacy and providing clear information about how we collect, use, and safeguard your personal information, including information collected through our SMS messaging program.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Mobile phone number
- Mailing address
- Information submitted through contact forms, appointment requests, registrations, or other communications
- Website usage information collected through cookies and analytics tools
How We Use Your Information
We use your information to:
- Provide and improve our services
- Respond to inquiries and customer service requests
- Schedule appointments or services
- Send account, billing, and service-related notifications
- Send SMS text messages when you have opted in
- Send marketing communications when you have expressly consented
- Maintain the security and functionality of our website
- Comply with applicable legal obligations
SMS Communications
By providing your mobile phone number and opting in, you consent to receive SMS text messages from My Favorite Therapists.
Messages may include:
- Appointment reminders
- Service and account updates
- Billing notifications
- Customer support communications
Promotional offers and marketing messages (only if you have separately opted in)
Consent to receive SMS messages is not a condition of purchasing any goods or services.
Message Frequency:
Message frequency varies depending on your interactions with us and the services you receive.
Message & Data Rates:
Message and data rates may apply according to your wireless carrier's plan.
Opting Out:
You may opt out of SMS communications at any time by replying STOP to any message. You will receive a confirmation message and will no longer receive SMS messages unless you opt in again.
Help:
Reply HELP to any SMS message for assistance or contact us using the information below.
SMS Privacy:
Mobile numbers collected for SMS consent will not be sold, rented, or shared with third parties, affiliates, or partners for marketing or any other purposes. Text messaging originator opt-in data and consent are strictly excluded from all information-sharing frameworks and will remain entirely confidential.
Information Sharing:
We do not sell your personal information.We may share your information with trusted service providers who assist us in operating our business, such as website hosting providers, payment processors, customer relationship management platforms, and communications providers. These providers may access personal information only as necessary to perform services on our behalf and are required to protect your information.We may also disclose information when required by law or when necessary to protect our legal rights, comply with legal obligations, or protect the safety of our customers or others.
Children's Privacy:
Our services may be provided to children under the age of 13. When personal information relating to a child is collected, it is done with the consent of a parent or legal guardian or as otherwise permitted by applicable law.
We are committed to protecting the privacy of children and handle personal information in accordance with applicable privacy laws, including the Children's Online Privacy Protection Act (COPPA), where applicable. We do not knowingly use information collected from children for marketing purposes without the appropriate parental consent.If you believe we have collected personal information from a child in a manner that does not comply with applicable law, please contact us so we can promptly review and address your concerns.
Cookies and Analytics:
Our website may use cookies and similar technologies to improve website performance, analyze visitor activity, and enhance your experience. You may disable cookies through your browser settings, although some website features may not function properly.
Data Security:
We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention:
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Choices:
You may have the right to:
- Request access to the personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of your personal information where permitted by law
- Opt out of marketing emails using the unsubscribe link provided in those messages
- Opt out of SMS messages at any time by replying STOP
Changes to This Policy:
We may update this Privacy Policy and SMS Terms & Conditions from time to time. Any changes will be posted on this page with a revised Effective Date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us:
If you have questions about this Privacy Policy, our SMS messaging program, or our privacy practices, please contact us:
My Favorite Therapists
Phone: (754) 444-3707
www.myfavoritetherapists.com
For more information regarding our SMS practices or to update your communication preferences, please contact our administrative team directly at (754) 444-3707."